The company has agreed to change its website and sales practices to better protect California consumers, terms part of a final court judgment negotiated with a task force of local prosecutors that included Santa Monica City Attorney's Office, which acted as lead counsel for the People of the State of California, along with the district attorneys of Los Angeles, San Diego, Santa Clara, and Santa Cruz Counties. The judgment requires all of Spark's dating websites to have full transparency with consumers about automatically-renewing memberships. Spark Networks USA must now "clearly and conspicuously disclose the renewal terms; get consumers' consent, through a separate check-box or similar mechanism that does not include other terms and conditions; send a clear summary of the renewal terms after consumers pay; and allow consumers to cancel easily," the City press release said. Spark Networks cooperated with the task force to reach the resolution, the press release said.
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How do I cancel my subscription? – Help Center
You will then receive an automated email to confirm your cancellation. If you do not receive this, please let us know as soon as possible. Once your subscription is cancelled, your access will expire at the end of the existing period and your profile will remain online. Tip : For technical reasons, your cancellation cannot however be carried out within 24 hours of making your payment, and must be made no later than 48 hours before your next subscription payment is due. Should you have any difficulties during the cancellation process, you can always call our Customer Care team. To cancel your renewal via your iPhone, please do the following no later than 24 hours before your renewal date:.
How do I cancel my subscription?
E-commerce providers usually specify a choice of law and a choice of venue in their customer agreements, and those provisions are typically honored by courts. Because of these provisions, your disputes with Microsoft will most likely be heard in Seattle and your disputes with Twitter in San Francisco. But in certain situations, state interests in protecting its residents may override these agreed-up dispute forums, according to a recent case involving the dating service Bumble.
We'd rather you spend more time finding your match and less time paying your bill. Therefore we will automatically renew your subscription when it is about to expire, via our simple automatic renewal system. This means:. You will continue to qualify for this reduced rate until such time as you cancel your subscription. Of course, once you've found your match you can cancel your subscription simply by clicking on the link on the Status page.